VoIP
VoIP is nothing less than fixed telephony over the internet.
VoIP or “Voice over IP” or “IP telephony” stands for a technology in which telephony is sent over a data network and no longer over a traditional telephone network. Exon ICT Group supplies VoIP telephony to companies, from small independent to large multinationals. Exon ICT Group can fully assist you with:
- an audit of your existing telephone infrastructure,
- providing VoIP telephones,
- requesting new telephone numbers and/or helping with the transfer of existing telephone numbers
- Setting up and setting up your online telephone exchange.
With VoIP telephony, a physical telephone exchange is no longer necessary and it does not matter where your physical telephone is, you can always make calls with your Belgian fixed telephone number, as long as you have a connection to the internet.
For whom is VoIP interesting?
For organizations that want a modular and flexible, expandable system, a VoIP telephone exchange is the ideal solution. Companies with multiple locations, mobile employees, home workers, or flexible workplaces benefit extra from VoIP technology. If you, as a company, conduct many international calls, VoIP is certainly an obvious choice.
Benefits of VoIP
Cost reduction
The rates of VoIP are a lot lower than the rates of the traditional telephony providers.
Location independent
A VoIP phone can function at any location where the phone is connected to the computer network. Even within companies, devices can easily be moved yourself, without this affecting the telephone number or the functioning of the device.
More efficiency – productivity – customer focus
VoIP also lends itself well to CTI / Unified Communications. Think of links with customer databases, CRM & ERP applications or shared telephone books.
Increased Accessibility – mobility
With IP DECT technology and roaming functionality, the use of a portable device at different locations is possible. You can still be reached on one and the same number.
Smart hybrid PBX system for small and medium-sized businesses A PBX exchange effortlessly integrates your telephony with your doorbell or paging system. Take advantage of built-in applications such as a call center solution.
A SIP system makes it possible to link your telephony to software applications. A pop-up with customer data or clicking on a telephone number in your browser to immediately start a call are just a few examples of the countless possibilities that this digital exchange has to offer..
Did you know that you can not only chat and make video calls with teams, but you can also make and receive calls like with your landline? Complete your collaboration platform.
Integrate your phone into your software applications
Take advantage of our integrated solutions to optimize your work.
"Due to our strong growth and the move to our new office, we were looking for a professional partner we can count on. As a security company, it is very important that we are available for our customers 24 hours a day. After office hours, all calls are automatically forwarded to our on-call service. Exon ICT Group has arranged this perfectly for us."
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Smederijstraat 32 unit 15
2960 Sint-Job-in-’t-Goor